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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will appear. It includes comprehensive info about all the actions that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich range of how-to videos illustrating how to use our hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, have a gaze at our extensive FAQ database, which contains questions asked by actual clients and provides real solutions. We constantly "revamp" our FAQ section with new questions & answers so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our great team of support engineers available 24-7 and ready to assist you with any question. Each trouble ticket you submit will be responded to in less than 60 minutes (the average response time is approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 112362

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com